Office for Research & Evaluation

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Office for Research & Evaluation


The mission of the Office for Research and Evaluation (ORE) is to provide leadership and expert advice to ALA staff, members and public on all matters related to research about libraries, librarians and other library staff; represent the Association to Federal agencies on these issues; and initiate projects needed to expand the knowledge base of the field through research and the collection of useful statistics.


ORE Financial Literacy Guide

A resource guide to help public libraries build their personal finance collections is available here.

2016 Public Library Personal Finance Survey 

The American Library Association (ALA)’s 2016 Public Library Personal Finance Survey aimed to assess U.S. public libraries’ capacity to advance financial capability in the United States. The sixteen-question digital survey explored library directors’ and library staff’s  ability to assist patrons with personal finance inquiries and the types of financial capability programming and digital resources offered to the public through libraries. Results of the survey are available here.

Archived Webinar, October 2016

A recording of Designing for Patron Behaviors , a webinar sponsored by ALA's Office for Research and Evaluation and the Committee on Research and Statistics can be viewed here.

Find a more detailed description of the webinar here

Archived Webinar, May 2016

A recording of Search Results are the New Black: How Students Make Decisions, a webinar sponsored by ALA's Office for Research and Evaluation and the Committee on Research and Statistics can be viewed here.

Find a more detailed description of the webinar here.


To continue to gauge the currents in the world of public library funding and broadband access, the American Library Association (ALA) reached out to the Chief Officers of State Library Agencies (COSLA) for feedback on levels of state funding for libraries, bandwidth needs, closures and reductions in hours.

Read the 2015 report.

Digital Inclusion Year Two Findings

How are libraries are equipping U.S. communities with the resources and skills needed to succeed in today’s – and tomorrow’s – global marketplace? Read the results of the Digital Inclusion Survey, taken from a nationally representative sample of public libraries at the branch/outlet level.

SEE: Resources and reports on ALA's Digital Inclusion Page.

SEE: The Digital Inclusion Survey report.


Subscribe to the ORS on Twitter for the latest news and links.

People & Partnerships

ORE depends on a variety of committees, staff, and round tables to accomplish its mission.

ORE partners with the Institute of Museum and Library Services Library Statistics Working Group, the National Information Standards Organization, the International Standards Organization and the Digital Inclusion Advisory Committee.

Initiatives & Projects

ORE work focuses on member engagement activities including awards, conducting research studies about libraries and librarianship and providing research & statistics resources to members, the library community and staff.

Report of the 2016 Membership Value Survey: To help assess the importance of an ALA membership and to identify strengths and potential areas for improvement for the American Library Association, the Membership Development Office and the Office for Research and Evaluation continued a yearly survey of members’ experience in April and May of 2016. 

Research & Evaluation Resources

LARKS (Librarian and Researcher Knowledge Space), is the new research resources created and curated by ORS with tools to help library researchers with tips, resources and helpful tools - for beginners and experienced researchers.

ALA Library Resource Guides - Frequently-asked questions about libraries.

Research about libraries - research-related content and links to statistical resources about libraries and librarianship.

Popular Resources

The ALA Library responds to inquiries from staff, members, and others interested in research. The Library produces ALA Library Fact Sheets to answer frequently asked questions about libraries.

The ALA Office for Advocacy offers Advocacy University and Quotable Facts About America's Libraries, along with news and other resources.

ALA's Transforming Libraries site is a resource for librarians looking for creative ways to meet the challenges posed by emerging technologies. ALA's EBooks & Digital Content site is a resource for specific questions about digital content, and communicating the continued relevance of libraries with local media.

Research on Libraries and Librarianship: Yearly Article in Library and Book Trade Almanac.